Terms and Conditions for the Rental of Pueblo Colorado

Definiciones

Pueblo Colorado: "El lugar" es la propiedad sujeta a estos términos y condiciones.

Operador: Pueblo Colorado pertenece y es operado por TierraMitica S.A.C (el "Operador"), también conocido como "nosotros" o "nos".

Arrendatario: El arrendatario es la persona o entidad que alquila Pueblo Colorado, también conocida como "usted" o "el grupo".

Responsabilidades

Acordaremos con usted los términos del alquiler, los servicios que necesita y las tarifas que se cobrarán antes de que realice el depósito inicial. Se le entregará un contrato de alquiler que especificará los servicios que necesita y el precio total de su estadía en Pueblo Colorado.
A menos que se especifique lo contrario en el contrato de alquiler, se aplicarán las siguientes responsabilidades.

Our Responsibilities

- Subject to the terms of our rental agreement, we will provide to you the venue Pueblo Colorado, between the agreed stated start and finish dates.

- If the hirer rents Pueblo Colorado under the fully catered option, we agree to provide transportation, accommodation, food, and staff to fulfill our obligations under our rental agreement.

- If the hirer rents Pueblo Colorado under the self-catered option, we agree to provide Pueblo Colorado with its facilities and accommodation. We reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.

- We are not responsible for travel or other costs outside our rental agreement, such as flight cancellations or travel disruptions.

- We will not provide refunds, reimbursements, or payments-in-kind in the event that you cannot fulfill your responsibilities.

- Please note that Pueblo Colorado is in the jungle of Peru and the hirer and the group should take all appropriate precautions to avoid accidents for which we are not responsible unless they are caused by our facilities or equipment adequately used.

Your Responsibilities

Usted es responsable de:

- Pago de las tarifas de alquiler y cualquier otra tarifa adicional dentro del tiempo prescrito por nuestro contrato de alquiler.

- El comportamiento de los huéspedes en todo momento.

- Asegurarse de que todos los huéspedes conozcan las pautas de salud y seguridad que explicaremos a su llegada.

- Garantizar la seguridad de los huéspedes y garantizar que los huéspedes del arrendatario se comporten y no se expongan a riesgos de daños.

- Asegurarse de que las instalaciones y el equipo del lugar se utilicen correctamente y no se dejen en una condición dañada.

- Asegurarse de que usted y sus huéspedes se vayan dentro del período de alquiler designado, y que cualquier decoración y equipo de alquiler u otros materiales que se traigan a Pueblo Colorado se retiren antes de la salida.

- Asegurarse de que usted o los invitados no ingresen al terreno privado de TierraMítica sin previo acuerdo entre usted y nosotros.

- Tiene hasta tres días antes de su llegada para proporcionarnos una lista completa del nombre y número de pasaporte de cada participante, incluido usted.

Health and Safety

- For your health and safety, we will explain all relevant guidelines concerning our facilities and the surrounding jungle environment.

- As the person organizing this event, you are responsible for ensuring your guests, or other onsite representatives, are aware of these safety requirements.

- We may terminate our agreement before the agreed end time in the case of an emergency, or if there is a case of a serious and material health and safety risk resulting from your behavior or activities.

- You may provide certain equipment and materials.

- Pueblo Colorado runs on solar power, which provides ample electricity 24 hours a day to power lights, audiovisual equipment, and power outlets throughout our main buildings and executive bungalow. The system is designed to power electrical items such as the television, audiovisual equipment, phone, chargers, computers and intermittent use of the kitchen appliances supplied. It is not equipped to power high-powered appliances such as hair dryers or curling irons. If your electricity needs are greater than what the solar-powered system can provide, an additional generator can be connected to the system. You will be responsible for any damage or cost resulting from our system being overloaded due to equipment or appliances not approved by us.

- If you require any additional equipment appliances or material not provided by Pueblo Colorado you must first obtain our approval.

- You will not bring, or allow to be brought, dangerous or hazardous substances. Nor may you add to, alter, or attach equipment, fixtures, or fittings to Pueblo Colorado (including stands and other structures) without prior consent.

Booking Confirmation, Fees and Payment

- TierraMitica S.A.C. reserves the right to accept or decline a booking at any time.

- To confirm the retreat and block out your dates on our calendars, we require an initial deposit of 50% of the total fee at the time of booking.

- The remaining balance of 50% of the total fee, plus any additional services requested is due two weeks (14 Days) prior to check-in.

- A refundable damage deposit of 430 USD is due two weeks (14 Days) prior to check-in.

- Fees and prices will be confirmed in our rental agreement.

- Any subsequent requests for goods or services will be added to your final invoice and will have to be paid before check-in, additional services requested throughout your stay will be paid before check-out.

- We reserve the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

- We do not offer any compensation for any temporary outage of electricity, gas, water, or internet connection.

- Any damage to the venue property other than reasonable wear and tear incurred during the hire period is to the hirer's cost.

- Any lost, broken, or missing equipment will be charged at a local replacement cost and is to the hirer's cost.

- No booking is confirmed until we notify you in writing.

Cancelación

- In the unlikely event that incidents outside our control occur, such as acts of god, government regulation, political or civil unrest, pandemic restrictions, we may terminate our agreement and 100% of your deposits, minus bank transfer fees, will be returned to you.

- If you cancel within 48 hours of booking, a full refund will be given, minus bank transfer fees (providing the check-in date is at least 14 days away). A refund of 50% of your deposit, minus bank transfer fees, will be given if you cancel 14 days before the check-in date. If you cancel within 14 days of check-in, the deposit will not be refunded.

Sobreestancia

- If you or the group stay past the agreed-upon checkout time without our approval, we are entitled to request you to vacate in a manner consistent with applicable law.

- The relationship between the client and TierraMitica S.A.C. is governed by Peruvian law. In the unlikely event that a controversy arises, that cannot be resolved between us, both parties agree to the Peruvian legal system's exclusive jurisdiction.

Firma del arrendatario